Virtual Branch Online Services
Banner Federal is proud to present Virtual Branch. VB will allow you to access several Banner Federal accounts with one single log-in so that you may retrieve copies of your paid checks, access your monthly or quarterly account statements, view and download recent account transactions, set-up transfers from one or more of your accounts, easily access your Banner Federal Visa credit card and Bill Payment Center, and much much more.
In like a lion, out like a lamb. Let’s get this Spring off to a roaring start for your financial life! Because to us, you are important, and your financial health is something we want for you as much as you do. That’s why we offer WealthCare to you! Setting up a full-bodied cash flow view of your finances in WealthCare to can help you see where you stand financially every day, week or month. It helps power your decisions when it comes to setting spending and savings targets, too. It’s one more way WealthCare to can help you keep your budget on track so that you can enjoy vacations, holidays and new purchases rather than sweat them.
With WealthCare managing your finances is easier than ever.
- Get your complete financial picture
- Sync accounts from 17,000 financial institutions
- Tag transactions to understand spending habits
- Make informed choices with the cash flow calendar
- Set goals and visually track your progress
Banner Federal Mobile App
Bank at your convenience. The Banner Federal Mobile app now with MOBILE DEPOSIT CAPTURE, allows you to manage your money from your smartphone. With Banner Federal Mobile App you can deposit checks, transfer money, check your account balance and more.
From your smartphone, open Google Play or the App Store and just search for Banner Federal Credit Union.
Bill Pay
This year, put all your bills in one place. It’s time to get organized, and we’re here to help. When you receive and pay your bills with Banner Federal Credit Union Online Bill Pay, you can see when they’re due and control when they’re paid. One website, one password. Now that’s organized.
Reorder Checks
Check reordering made easy through Harland-Clarke.
Please note that your order will take approximately 12 to 14 business days to arrive.
All personal information on checks must match our info on file in order for your check order to be completed. If any of your information has changed from what is printed on your checks, please email us to complete your order.
Report Your Card Lost or Stolen
Please report your card stolen or lost as follows:
VISA Credit Card please call 1-800-558-3424.
VISA Debit Card or ATM Card please call 1-800-617-3775.
These phone lines are supported 24/7 and should be called as soon as you are aware your card is no longer in your possession.
Reasons to Notify Quickly about a credit card:
- Lost or Stolen Cards may be used to access your account.
- Report the loss as soon as it is discovered, any time of the day or night.
- You may be liable for the unauthorized use of your CU Card(s).
- You will not be liable for the unauthorized use that occurs after you notify us of the loss, theft, or possible unauthorized use.
Make a Loan Payment
You can use the Web Payments Center to quickly and securely make your loan payments using funds from another checking, savings, or debit card for a low convenience fee of $5.50.
Change of Address
If you’re a Virtual Branch user, you can change your address online . Simply login to Virtual Branch at bannerfcu.org/, select the “gear” icon in the upper right hand corner, then update your Personal Information.
You may also snail mail or fax us your completed, signed Change of Address Request. The application must contain the signature of the account owner.
Mailing address Banner Federal Credit Union
5757 W Thunderbird RD, Ste E-155
Glendale, AZ 85306
Fax: 602-256-0089
Questions? Call the Member Service Center at 602-254-5291 or 800-467-6633.
